3. How Do We Protect the Security of Your Information?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We use encryption to protect your information contained in our customer list.
We use a firewall to protect against unlawful intrusion.
We limit access to your information on a “need to know” basis.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
Crafty Chefs Terms and Conditions
Welcome to our website. By visiting our website you agree to be bound by the following terms & conditions: Definitions “Crafty Chefs” means Crafty Chefs Limited Liability Partnership of 12a Pine View Close, Haslemere, Surrey, GU271DU. “Client” means the individual, individuals or any business entity purchasing goods from Crafty Chefs. “Price” means the price for the goods excluding insurance, packing and carriage costs. “Goods” means any cooking party kits or any other product advertised on this website, which the Client purchases from Crafty Chefs. “Agreement” means the terms & conditions set out in this document and any additional terms agreed between the Client and Crafty Chefs, provided those additional terms are confirmed in writing by Crafty Chefs to the Client. “ Working day” means any Monday to Friday excluding statutory bank holidays. 1. General terms i. Any order by the Client will be interpreted as an offer to purchase goods by the Client according to the terms of this Agreement. ii. Crafty Chefs reserve the right to amend these terms & conditions from time to time. 2. Ordering (i) You are deemed to place an order with us when you order on our online checkout process. You will receive an email from Crafty Chefs confirming receipt of your order. (ii) Our acceptance of an order takes place when we dispatch the order. We will send you a despatch confirmation by email. Our acceptance is subject to clause 2(iii). (iii) We may refuse to accept an order: (a) where goods are not available; or (b) we cannot obtain authorisation for your payment; or (c) if there has been a pricing or product description error. 3. Price and Delivery costs i. The price is that set out on the order form, which the Client needs to complete and send to Crafty Chefs electronically. ii. In addition there is a standard delivery charge of £2.95 per order. Standard delivery is to all mainland UK destinations. iii. Standard delivery will take from 3-5 working days, from the next working day after the order has been placed. Crafty Chefs generally post second class on the next working day after the order has been received, but this cannot be guaranteed . iv. Crafty Chefs will undertake to deliver the Goods to the Client once full payment has been received. 4. Payment Crafty Chefs will not be obliged to deliver any Goods ordered until payment has been made. As soon as payment is made we shall make arrangements for the goods to be dispatched to the delivery address on the order form. 5. Cancellation, Replacement & Refunds i. The Client has a right to cancel if you are not happy with your order. If the Client is not satisfied with the order then provided it is returned to us within 7 days from receipt in good condition, in the original packaging and in a condition for immediate resale we will refund the price the Client paid. We regret we cannot refund the cost of postage and packaging. ii. If the Client purchases from us any Goods, which include the instructions on how to run a cooking party and the ingredients list, Crafty Chefs regrets that it cannot refund for any Goods which include these items. iii. If any Goods arrive broken or damaged the Client agrees to notify Crafty Chefs within 48 hours of receiving the Goods and Crafty Chefs will arrange a replacement or a refund; if the Client does not notify Crafty Chefs until after 48 hours of receipt any refund or replacement will be at the discretion of Crafty Chefs. 6. Visitor conduct 6.1 You must not misuse the Website. 6.2 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of UK law. 7. Links to other websites We may have provided links to other websites, which we believe may be of interest to you. However any products & services on those websites are the responsibility of those website businesses and we provide no warranties as to their products or services. Your linking to other websites is at your own discretion and risk. 8. Disclaimer Whilst we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. 9. Liability By entering this website you acknowledge and accept that your use is at your own risk. The owners of the website, and any of the parties involved in creating and maintaining it are not liable to you or any third party for any damages or losses whatsoever that arise from you accessing this website; this applies whether the loss or damage arises directly or indirectly from you accessing, using, browsing or downloading any material from this website, or those linked to it regardless of the legal basis on which this damage arose. This will include, but is not limited to any loss or damage because of viruses that may infect your computer equipment due to your accessing, browsing or downloading any material from this website or those linked to it. 10. Law. The terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. Content The information on this site is not intended to be an alternative to seeking professional help and advice from an allergy professional/ nutritionist. The information is for education and support purposes only. We would always recommend all visitors to consult with their own healthcare team before making any changes in their diet.