Crafty Chefs Privacy Policy
We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.
1. What Personal Information Do We Collect?
Information You Provide. We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in. Please see the “opt-in/opt-out” selection in Section 4 of this policy.
Cookies. Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognise you and to provide you with a customised shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
Information from Other Sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
2. How Do We Use Your Information?
Customised Shopping. We use your information to better serve you by providing a customised shopping experience. As noted above, you may “opt-out” of this customisation, or even visit and shop anonymously.
Agents. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They only have access to personal information needed to perform their functions, but may not use it for other purposes.
Special Offers. We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers.
Business Transfers. As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.
Law Enforcement. If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
3. How Do We Protect the Security of Your Information?
It is your choice whether to receive emails or special offers from us or others. The following section provides you with this choice. Please note the default settings.
· Please send me email or other mail informing me of special offers of your products or services.
· Please do not send me email or other mail informing me of special offers of your products or services.
· Please send me email or other mail informing me of special offers of related products or services from other companies.
· Please do not send me email or other mail informing me of special offers of related products or services from other companies.
5. Children
We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.
6. Other Websites
Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance.
7. GDPR
7.1. Under the Data Protection Act and the General Data Protection Regulation (GDPR) (from 25th May 2018), all users have the right to view and/or request deletion of all data held by Crafty Chefs that relates to them.
7.2. Requests for viewing data held by Crafty Chefs (Subject Access) will be complied with within 30 days of the request.
7.3. Requests for deleting data held by Crafty Chefs or stopping data being processed will be complied with as soon as possible and will result in the deletion of the users data.
7.4. Users have the right to opt in or out of promotional emails or newsletters at any time via email.
7.5. Crafty Chefs will not make any data available to other Crafty Chefs users or any third party except in the following circumstances:
7.6. Where data has been requested to be released under English law (e.g a court order or warrant).
7.7. The data held by Crafty Chefs is limited to the contact details of customers, and their employer (where relevant), their status as an adult. Basic details of bookings are stored where required for submitting accounts and data analysis purposes.
7.8. The lawful basis for Crafty Chefs holding personal data is based upon the consent which is given by the parties we work with.
7.9. In the event of a Data Breach and loss of personal data, Crafty Chefs will immediately inform customers of such a breach.
7.10. Crafty Chefs has not carried out a DPIA as we have determined that the very simple data processing we conduct does not require that.
7.11. Crafty Chefs will hold data for an indefinite period until it becomes obvious that the person will no longer work with Crafty Chefs.
7.12. Individuals have the right to complain to the ICO in the event they think there is a problem in the way their data is handled.
7.13. Crafty Chefs Data Protection Officer is Mr J Price, Company Secretary.
7.14 Force Majeure
Crafty Chefs cannot be held responsible for circumstances beyond their control. This includes, but is not limited to:
7.14.1 Fire, flood, earthquake, extreme weather or other acts of god.
7.14.2 Act or omission of government, war, hostilities, civil disruption or riots.
7.1.4.3 Accident or breakdown of equipment or services including that owned or supported by a third party.
We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.
1. What Personal Information Do We Collect?
Information You Provide. We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in. Please see the “opt-in/opt-out” selection in Section 4 of this policy.
Cookies. Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognise you and to provide you with a customised shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
Information from Other Sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
2. How Do We Use Your Information?
Customised Shopping. We use your information to better serve you by providing a customised shopping experience. As noted above, you may “opt-out” of this customisation, or even visit and shop anonymously.
Agents. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They only have access to personal information needed to perform their functions, but may not use it for other purposes.
Special Offers. We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers.
Business Transfers. As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.
Law Enforcement. If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
3. How Do We Protect the Security of Your Information?
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We use encryption to protect your information contained in our customer list.
- We use a firewall to protect against unlawful intrusion.
- We limit access to your information on a “need to know” basis.
- We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
- It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
- No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
It is your choice whether to receive emails or special offers from us or others. The following section provides you with this choice. Please note the default settings.
· Please send me email or other mail informing me of special offers of your products or services.
· Please do not send me email or other mail informing me of special offers of your products or services.
· Please send me email or other mail informing me of special offers of related products or services from other companies.
· Please do not send me email or other mail informing me of special offers of related products or services from other companies.
5. Children
We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.
6. Other Websites
Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance.
7. GDPR
7.1. Under the Data Protection Act and the General Data Protection Regulation (GDPR) (from 25th May 2018), all users have the right to view and/or request deletion of all data held by Crafty Chefs that relates to them.
7.2. Requests for viewing data held by Crafty Chefs (Subject Access) will be complied with within 30 days of the request.
7.3. Requests for deleting data held by Crafty Chefs or stopping data being processed will be complied with as soon as possible and will result in the deletion of the users data.
7.4. Users have the right to opt in or out of promotional emails or newsletters at any time via email.
7.5. Crafty Chefs will not make any data available to other Crafty Chefs users or any third party except in the following circumstances:
7.6. Where data has been requested to be released under English law (e.g a court order or warrant).
7.7. The data held by Crafty Chefs is limited to the contact details of customers, and their employer (where relevant), their status as an adult. Basic details of bookings are stored where required for submitting accounts and data analysis purposes.
7.8. The lawful basis for Crafty Chefs holding personal data is based upon the consent which is given by the parties we work with.
7.9. In the event of a Data Breach and loss of personal data, Crafty Chefs will immediately inform customers of such a breach.
7.10. Crafty Chefs has not carried out a DPIA as we have determined that the very simple data processing we conduct does not require that.
7.11. Crafty Chefs will hold data for an indefinite period until it becomes obvious that the person will no longer work with Crafty Chefs.
7.12. Individuals have the right to complain to the ICO in the event they think there is a problem in the way their data is handled.
7.13. Crafty Chefs Data Protection Officer is Mr J Price, Company Secretary.
7.14 Force Majeure
Crafty Chefs cannot be held responsible for circumstances beyond their control. This includes, but is not limited to:
7.14.1 Fire, flood, earthquake, extreme weather or other acts of god.
7.14.2 Act or omission of government, war, hostilities, civil disruption or riots.
7.1.4.3 Accident or breakdown of equipment or services including that owned or supported by a third party.
Crafty Chefs Terms and Conditions
Welcome to our website. By visiting our website you agree to be bound by the following terms & conditions:
Definitions “Crafty Chefs” means Crafty Chefs Limited Liability Partnership of 12a Pine View Close, Haslemere, Surrey, GU271DU.
“Client” means the individual, individuals or any business entity purchasing goods from Crafty Chefs.
“Price” means the price for the goods excluding insurance, packing and carriage costs.
“Goods” means any cooking party kits or any other product advertised on this website, which the Client purchases from Crafty Chefs.
“Agreement” means the terms & conditions set out in this document and any additional terms agreed between the Client and Crafty Chefs, provided those additional terms are confirmed in writing by Crafty Chefs to the Client. “
Working day” means any Monday to Friday excluding statutory bank holidays.
1. General terms i. Any order by the Client will be interpreted as an offer to purchase goods by the Client according to the terms of this Agreement.
ii. Crafty Chefs reserve the right to amend these terms & conditions from time to time.
2. Ordering (i) You are deemed to place an order with us when you order on our online checkout process. You will receive an email from Crafty Chefs confirming receipt of your order.
(ii) Our acceptance of an order takes place when we dispatch the order. We will send you a despatch confirmation by email. Our acceptance is subject to clause 2(iii).
(iii) We may refuse to accept an order: (a) where goods are not available; or (b) we cannot obtain authorisation for your payment; or (c) if there has been a pricing or product description error.
3. Price and Delivery costs i. The price is that set out on the order form, which the Client needs to complete and send to Crafty Chefs electronically.
ii. In addition there is a standard delivery charge of £2.95 per order. Standard delivery is to all mainland UK destinations.
iii. Standard delivery will take from 3-5 working days, from the next working day after the order has been placed. Crafty Chefs generally post second class on the next working day after the order has been received, but this cannot be guaranteed .
iv. Crafty Chefs will undertake to deliver the Goods to the Client once full payment has been received.
4. Payment Crafty Chefs will not be obliged to deliver any Goods ordered until payment has been made. As soon as payment is made we shall make arrangements for the goods to be dispatched to the delivery address on the order form.
5. Cancellation, Replacement & Refunds i. The Client has a right to cancel if you are not happy with your order. If the Client is not satisfied with the order then provided it is returned to us within 7 days from receipt in good condition, in the original packaging and in a condition for immediate resale we will refund the price the Client paid. We regret we cannot refund the cost of postage and packaging.
ii. If the Client purchases from us any Goods, which include the instructions on how to run a cooking party and the ingredients list, Crafty Chefs regrets that it cannot refund for any Goods which include these items.
iii. If any Goods arrive broken or damaged the Client agrees to notify Crafty Chefs within 48 hours of receiving the Goods and Crafty Chefs will arrange a replacement or a refund; if the Client does not notify Crafty Chefs until after 48 hours of receipt any refund or replacement will be at the discretion of Crafty Chefs.
6. Visitor conduct 6.1 You must not misuse the Website. 6.2 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of UK law.
7. Links to other websites We may have provided links to other websites, which we believe may be of interest to you. However any products & services on those websites are the responsibility of those website businesses and we provide no warranties as to their products or services. Your linking to other websites is at your own discretion and risk.
8. Disclaimer Whilst we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice.
9. Liability By entering this website you acknowledge and accept that your use is at your own risk. The owners of the website, and any of the parties involved in creating and maintaining it are not liable to you or any third party for any damages or losses whatsoever that arise from you accessing this website; this applies whether the loss or damage arises directly or indirectly from you accessing, using, browsing or downloading any material from this website, or those linked to it regardless of the legal basis on which this damage arose. This will include, but is not limited to any loss or damage because of viruses that may infect your computer equipment due to your accessing, browsing or downloading any material from this website or those linked to it.
10. Law. The terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. Content The information on this site is not intended to be an alternative to seeking professional help and advice from an allergy professional/ nutritionist. The information is for education and support purposes only. We would always recommend all visitors to consult with their own healthcare team before making any changes in their diet.
Welcome to our website. By visiting our website you agree to be bound by the following terms & conditions:
Definitions “Crafty Chefs” means Crafty Chefs Limited Liability Partnership of 12a Pine View Close, Haslemere, Surrey, GU271DU.
“Client” means the individual, individuals or any business entity purchasing goods from Crafty Chefs.
“Price” means the price for the goods excluding insurance, packing and carriage costs.
“Goods” means any cooking party kits or any other product advertised on this website, which the Client purchases from Crafty Chefs.
“Agreement” means the terms & conditions set out in this document and any additional terms agreed between the Client and Crafty Chefs, provided those additional terms are confirmed in writing by Crafty Chefs to the Client. “
Working day” means any Monday to Friday excluding statutory bank holidays.
1. General terms i. Any order by the Client will be interpreted as an offer to purchase goods by the Client according to the terms of this Agreement.
ii. Crafty Chefs reserve the right to amend these terms & conditions from time to time.
2. Ordering (i) You are deemed to place an order with us when you order on our online checkout process. You will receive an email from Crafty Chefs confirming receipt of your order.
(ii) Our acceptance of an order takes place when we dispatch the order. We will send you a despatch confirmation by email. Our acceptance is subject to clause 2(iii).
(iii) We may refuse to accept an order: (a) where goods are not available; or (b) we cannot obtain authorisation for your payment; or (c) if there has been a pricing or product description error.
3. Price and Delivery costs i. The price is that set out on the order form, which the Client needs to complete and send to Crafty Chefs electronically.
ii. In addition there is a standard delivery charge of £2.95 per order. Standard delivery is to all mainland UK destinations.
iii. Standard delivery will take from 3-5 working days, from the next working day after the order has been placed. Crafty Chefs generally post second class on the next working day after the order has been received, but this cannot be guaranteed .
iv. Crafty Chefs will undertake to deliver the Goods to the Client once full payment has been received.
4. Payment Crafty Chefs will not be obliged to deliver any Goods ordered until payment has been made. As soon as payment is made we shall make arrangements for the goods to be dispatched to the delivery address on the order form.
5. Cancellation, Replacement & Refunds i. The Client has a right to cancel if you are not happy with your order. If the Client is not satisfied with the order then provided it is returned to us within 7 days from receipt in good condition, in the original packaging and in a condition for immediate resale we will refund the price the Client paid. We regret we cannot refund the cost of postage and packaging.
ii. If the Client purchases from us any Goods, which include the instructions on how to run a cooking party and the ingredients list, Crafty Chefs regrets that it cannot refund for any Goods which include these items.
iii. If any Goods arrive broken or damaged the Client agrees to notify Crafty Chefs within 48 hours of receiving the Goods and Crafty Chefs will arrange a replacement or a refund; if the Client does not notify Crafty Chefs until after 48 hours of receipt any refund or replacement will be at the discretion of Crafty Chefs.
6. Visitor conduct 6.1 You must not misuse the Website. 6.2 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of UK law.
7. Links to other websites We may have provided links to other websites, which we believe may be of interest to you. However any products & services on those websites are the responsibility of those website businesses and we provide no warranties as to their products or services. Your linking to other websites is at your own discretion and risk.
8. Disclaimer Whilst we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice.
9. Liability By entering this website you acknowledge and accept that your use is at your own risk. The owners of the website, and any of the parties involved in creating and maintaining it are not liable to you or any third party for any damages or losses whatsoever that arise from you accessing this website; this applies whether the loss or damage arises directly or indirectly from you accessing, using, browsing or downloading any material from this website, or those linked to it regardless of the legal basis on which this damage arose. This will include, but is not limited to any loss or damage because of viruses that may infect your computer equipment due to your accessing, browsing or downloading any material from this website or those linked to it.
10. Law. The terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. Content The information on this site is not intended to be an alternative to seeking professional help and advice from an allergy professional/ nutritionist. The information is for education and support purposes only. We would always recommend all visitors to consult with their own healthcare team before making any changes in their diet.
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